Minimum order worth PHP 300 | FREE SHIPPING for orders worth PHP 2,000+ | Hello! I cannot accommodate custom design requests right now except for what's already available in the website. Thank you! :)

Frequently Asked Questions

FAQ

Ordering

I haven't received an order confirmation email.

I cannot add to my cart anymore.

How long is the lead time?

What are your modes of payment?

For how long is my order reserved?

Do you have a minimum order?

Do you accept rush orders?

Do you accept bulk orders?

Do you accept returns and/or exchange?

Do you offer cash on delivery (COD)?

Will you send a photo of my order before shipping?

Can I cancel my order?

Can I change my order?

Can I add to my order?

Checkout

There is no shipping method upon checkout.

I cannot proceed to checkout.

Shipping

What courier do you use?

How much does shipping cost?

How do I track my shipment?

Can you ship via Grab Express or Lalamove?

Can I pay the shipping fee via Shopee checkout?

Do you do meet-ups?

Do you offer free shipping?

Can I pick up my package from an LBC branch?

International

Do you ship international?

Product Information

What kind of products do you sell here?

What is hand stamped/metal stamped?

Will my jewelry tarnish?

How do I care for my jewelry?

How are the items packed?

Store Information

Do you have a physical store?

How can I contact you?